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Memo-it™

The fast + secure way to MEMO your customers

Luxury retailers have long understood the power of offering pieces ‘on memo,’ but the process is typically manual and limited to select clients.

MEMO delivers a turnkey solution that automates and secures the memo process, enabling luxury retailers to extend this personalized service to a wider audience - combining the tradition of bespoke customer care with the convenience and efficiency of online shopping.

How it works

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Simply add a link to experience the power of MEMO.

Our turnkey solution requires no technology integration and can be easily embedded in:
  • Loyalty & Personal Stylist Program emails & texts.
  • Promotional & Abandoned Cart emails.
  • Direct 1-to-1 messaging. 
MEMO can manage the logistics, packaging and insured shipping & return process, providing a turnkey solution for revenue generation by increasing high-intent conversions.

The courtesy of 'memo' 

A high conversion, white glove experience with every order.
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Supported by MEMO and 3rd party fraud detection and customer authentication with customer service available via phone, live chat, email & text. 

What customers are saying

“MEMO provided exemplary service…We very much appreciate the ease of dealing with your company.”

Sharon - Shelburne, VT

"The experience was A+... the attraction of your offering is that I can duplicate the in-store experience even in Virginia Beach."

Deborah - Virginia Beach, VA                       

“I loved the privacy of trying things on without any pressure.”

Stephanie - Milton, MA

The MEMO advantage

Provide your customers with a new model in discovering & purchasing luxury items. 

Increase AOVs

The MEMO service makes product discovery easy and fun, resulting in higher AOVs & fewer abandon carts.

               

Increase Purchases

>80% of MEMO orders convert to a purchase within 3 days of receiving a piece.

Drive Loyalty

Customers view the MEMO service as a courtesy that is being extended to them, building relationships, loyalty & repeat purchases.

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From our Journal...

A Conversation with International CEO of Lalaounis, Demetra Lalaounis Auersperg-Breunner.  

In our latest Journal feature, we speak with Demetra Lalaounis Auersperg-Breunner, International CEO of Lalaounis, about how this heritage Greek house balances legacy with innovation, preserves traditional craftsmanship, and connects with modern collectors, worldwide, building trust and deepening relationships through its partnership with MEMO.

Read the full story on our website here.

Learn more about the next frontier in luxury shopping.

MEMO's service is revolutionizing the luxury shopping experience. Join our list to receive our latest updates, news & insights.